FAQ

Q1 : How much does Sherlock Intensive Antitheft Marking® cost?

R :

To obtain the price for the purchase of the Intensive Antitheft Marking®, you must contact an authorized dealer (Lebeau Vitres d’autos or your car dealer). To find the authorized dealer nearest you,  check our dealer locator for an authorized dealer near you. For pricing for other vehicle types, please call us.

Q2 : Where can I have Sherlock marking applied to my car?

R :

Sherlock marking service is available at over 450 automobile dealerships and autoglass providers Lebeau Vitres d’autos or DURO vitres d’autos. PLEASE NOTE that some businesses may falsely claim they sell Sherlock marking. Check our dealer locator for an authorized dealer near you.

Q3 : I just bought a vehicle that already has Sherlock marking and my insurer is asking me for a certificate to prove this. How can I get one?

R :

You’ll need to go to Lebeau Vitres d’autos, DURO vitres d’autos, or another authorized Sherlock dealer. They will verify the existing codes visible on your vehicle and add any that are missing, then certify that all marking is intact and issue a new certificate in your name. Some fees will apply.

Q4 : I received a letter asking me to bring my vehicle in for a quality assurance inspection. Is this important?

R :

Yes, it is. Allowing us to verify the quality of workmanship used to mark your vehicle is part of our partner assessment effort, assuring us that our dealers continue to meet the highest quality standards in the industry.

Q5 : Are there advantages if I buy Intensive Antitheft Marking® from Sherlock instead of a different product from another supplier?

R :

Yes, a long list of advantages. First, Sherlock’s Intensive Antitheft Marking® is the only system proven effective by an actuarial study. With Sherlock, the chance of theft is reduced by over 80%, and no other product on the market can make that kind of claim. Sherlock is also the only antitheft product recommended by the APA. Many insurers offer Sherlock users a discount. Ask your agent, then compare the Sherlock discount to those for other antitheft products—you’ll have another good reason to choose Sherlock. With over 30 years of solid experience and expertise that can’t be duplicated, Sherlock Antitheft Marking is the most reputable company in the automotive security business.

Q6 : What kind of insurance discount will I receive once my vehicle has Sherlock marking?

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That’s a question only your insurer can answer. Please contact your broker or agent.

Q7 : When I bought my vehicle I requested Sherlock marking but another company’s product was used without my knowledge. What can I do now?

R :

Unscrupulous businesses that try to capitalize on Sherlock’s strong brand and reputation are deceiving their customers. Contact the APA or Office de la protection du consommateur to file a complaint.

http://www.apa.ca/contact.asp#montreal

http://www.opc.gouv.qc.ca/en/home/

Q8 : I don’t want to have any markings put on my car’s mag wheels. Can I receive an exemption so they aren’t marked?

R :

Marking these parts of your vehicle ensures the integrity and efficiency of our system. However, we agree to make the marking of alloy wheels optional. You must make the request to your authorized dealer.

Q9 : Will I have to pay an annual fee once my vehicle has Sherlock marking?

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No. Once Sherlock marking is applied, it’s there for the life of your vehicle and there are no monthly or annual fees.

Q10 : Does Sherlock sell other products and services in addition to Intensive Antitheft Marking®?

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Absolutely! Although Intensive Anti-Theft Marking® is Sherlock’s specialty, the company also distributes OBD Protector, a lock to block access to your vehicle’s on-board computer.

Q11 : I have a remote starter with your logo. do you have spare parts for this product?

R :

We have stopped selling remote starters since year 2009. But maybe we still have some spare parts. To be able to identify your product number, see our Electronic Product section here or give us a call!